Cookie Policy
Last updated: March 1, 2026
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to site owners. Cookies can be "persistent" (remaining on your device until deleted) or "session" (deleted when you close your browser).
2. How We Use Cookies
AI Booking Leads uses cookies and similar technologies for the following purposes:
Essential Cookies
RequiredThese cookies are necessary for the Service to function and cannot be disabled. They include authentication session cookies (Firebase), CSRF protection tokens, and user preference cookies (e.g., cookie consent status).
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalization, such as remembering your dashboard preferences, widget configuration settings, and selected tabs. The Service can function without these, but some features may be less convenient.
Analytics Cookies
OptionalThese cookies help us understand how visitors interact with the Service by collecting anonymous usage data. This helps us improve performance, features, and user experience. No personally identifiable information is collected through analytics cookies.
3. Specific Cookies We Use
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| __session | Essential | Session | Firebase authentication session |
| abl_cookie_consent | Essential | 1 year | Stores your cookie consent preferences |
| abl_dash_prefs | Functional | 6 months | Dashboard preferences and selected tab |
| _ga, _gid | Analytics | 2 years / 24hrs | Google Analytics tracking (if enabled) |
4. Chatbot Widget Cookies
When your customers interact with the embedded AI chatbot widget on your website, the widget may use local storage (similar to cookies) to:
- Maintain the conversation session during a visit
- Remember if the visitor has already provided their contact information
- Store the consent status for the lead capture form
This data is stored in the visitor’s browser and is not transmitted to our servers unless the visitor voluntarily provides their information through the chatbot.
5. Third-Party Cookies
Some cookies may be set by third-party services we use:
- Google (Firebase Auth): Authentication-related cookies for secure sign-in
- Vercel: Performance and analytics cookies for hosting optimization
These third parties have their own cookie policies. We encourage you to review them for more details.
6. Managing Cookies
You can manage your cookie preferences in several ways:
- Cookie Banner: When you first visit our site, a cookie consent banner allows you to accept or customize your preferences
- Browser Settings: Most browsers allow you to block or delete cookies through their settings menus. Note that blocking essential cookies may prevent you from using the Service
- Device Settings: Mobile devices typically offer controls for managing cookies in their browser settings
Note: Disabling essential cookies will prevent you from signing in and using the dashboard. The Service requires authentication cookies to function.
7. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. We respect DNT signals and will not set non-essential cookies when a DNT header is detected.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by displaying a new cookie consent banner. We recommend reviewing this policy periodically.
9. Contact Us
If you have questions about our use of cookies, please contact us at support@aibookingleads.com.